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SERVPRO®: A Lifeline for Communities in Times of Need

8/17/2023 (Permalink)

At SERVPRO®, we take immense pride in being a lifeline for communities when they need it the most. Our mission is to provide swift and effective restoration services that help neighborhoods recover from disasters and crises, rebuilding both physical structures and hope.

Rapid Response: Our 24/7 emergency services ensure that we're always there when disaster strikes. We understand that every minute counts, which is why our teams are trained and equipped to respond quickly. By getting to the scene promptly, we're able to minimize further damage and accelerate the restoration process.

Expertise and Experience: Our technicians aren't just skilled – they're experts in their fields. With years of experience and cutting-edge tools at their disposal, they tackle everything from water and fire damage to mold remediation with unmatched proficiency. Our commitment to continuous learning and staying updated on industry best practices ensures that we deliver top-notch results every time.

Community Collaboration: We're not just a service provider; we're an integral part of the communities we serve. Collaborating with local emergency services, insurance companies, and other stakeholders, we create a network of support that ensures a smoother restoration journey. We believe that working together fosters resilience and unity, even in the face of adversity.

Restoring Normalcy: Disasters disrupt lives in more ways than one. Our goal is not just to restore buildings, but to help restore normalcy to people's lives. By efficiently and effectively restoring homes and businesses, we play a role in the healing process and help communities regain their footing.

Preparedness Education: Our commitment to communities goes beyond restoration. We empower individuals and businesses with knowledge about disaster preparedness. Through workshops, resources, and guides, we share practical steps that can mitigate the impact of potential disasters, helping communities stay better prepared.

Environmental Responsibility: We understand the importance of sustainability. That's why we've integrated eco-friendly cleaning agents and sustainable practices into our operations. Our focus on responsible restoration ensures that we're not just helping communities today, but also safeguarding their future.

In essence, SERVPRO isn't just a restoration company – we're a helping hand, a support system, and a source of reassurance for communities. When crises hit, we step up to provide the expertise, rapid response, and collaborative spirit needed to guide neighborhoods through the storm. With SERVPRO by their side, communities can rebuild, recover, and emerge stronger than ever before.

Water Damage Restoration: A SERVPRO® Short Story

8/14/2023 (Permalink)

Have you ever wondered what a day in the life of a SERVPRO® technician looks like? Read Emily's story below to get a sneak peek!

Water Damage Restoration Short Story

In the heart of a rain-soaked town, a SERVPRO technician named Emily was a silent hero working to undo the havoc wreaked by a sudden and merciless storm. As dawn broke, the phone rang, summoning her to a home that had become a victim of relentless flooding.

Arriving at the scene, Emily stepped into ankle-deep water, her SERVPRO uniform ready to bear witness to the challenging task ahead. With a determined nod, she began her meticulous dance with the water's chaos.

First, Emily assessed the extent of the water damage, a critical step that would shape her plan of action. She meticulously cataloged the affected areas, from drenched carpets to soggy walls, ensuring no detail escaped her watchful eye.

Equipped with an arsenal of specialized tools, Emily initiated the water extraction process. Her nimble fingers worked deftly as she wielded industrial-grade pumps, swiftly draining the stagnant water that had invaded the home's sanctity. Her movements were deliberate, each action inching the house closer to its former glory.

As the last of the water vanished, Emily's focus shifted to drying and dehumidifying the space. She strategically placed high-powered air movers and dehumidifiers, orchestrating a symphony of airflow that whisked away moisture, one molecule at a time. It was a delicate ballet of science and technique, executed flawlessly by Emily's experienced hands.

With the environment primed, Emily turned her attention to the aftermath of the flood: damaged furniture, warping wood, and the musty scent that clung to the air. Her skilled touch brought these elements back to life. She meticulously cleaned and sanitized surfaces, her meticulous efforts erasing any traces of the disaster.

Emily's dedication was more than just a job; it was an act of restoring normalcy to a family's life. The gratitude in their eyes as they surveyed their rejuvenated home was the ultimate reward for her hard work.

In the end, Emily stood amidst a scene of triumph. The water damage had been tamed, the chaos quelled. Her role as a SERVPRO technician had not only salvaged a house but also rekindled hope. And as Emily left the once-flooded home, her steps were light with the knowledge that she had made a difference – one that would resonate long after the floodwaters had receded.

Unveiling the Excellence of SERVPRO's® Construction Services

8/9/2023 (Permalink)

When disaster strikes, it leaves behind a trail of destruction that often requires more than just cleanup. That's where we step in, offering not just restoration but also top-notch construction services to rebuild what was lost. With a commitment to excellence and a track record of reliability, our construction services have become a beacon of hope for those facing the daunting task of rebuilding their homes or businesses.

Expertise and Experience

With decades of experience in the restoration industry, SERVPRO® has honed its skills to not only remediate damages but also to reconstruct properties to their preloss condition. Our team of skilled professionals understands the intricacies of construction, from structural integrity to design aesthetics, ensuring that every aspect of the project is handled with precision.

Comprehensive Solutions

Our construction services encompass a wide range of offerings, tailored to meet the unique needs of each client. Whether it's rebuilding after fire or water damage, or even a complete renovation project, SERVPRO brings a comprehensive approach to every job. From initial assessment and planning to execution and final touches, their team ensures that every step is executed seamlessly.

Cutting-Edge Technology

Embracing technology is a cornerstone of our construction services. We leverage advanced tools and techniques to streamline the rebuilding process, enhancing efficiency without compromising on quality. This commitment to innovation allows us to deliver swift results, minimizing downtime and helping clients get back on their feet sooner.

Customer-Centric Philosophy

At the heart of our construction services lies a dedication to customer satisfaction. We recognize that each project is unique, and work closely with clients to understand their vision and needs. This collaborative approach ensures that the final result aligns with the client's expectations, turning their vision into reality.

Conclusion

When disaster strikes and the road to recovery seems arduous, our construction services shine as a beacon of hope. With a wealth of experience, a commitment to excellence, and a customer-centric approach, we not only rebuild structures but also restore lives. Our unwavering dedication to turning devastation into rejuvenation makes SERVPRO a trusted partner for anyone seeking top-tier construction services.

Restoring Businesses to their Prime: How SERVPRO® Can Be Your Savior

8/3/2023 (Permalink)

As a business owner, facing unexpected disasters can be catastrophic, leaving your commercial space in ruins and your livelihood at stake. When the worst happens, you need a reliable partner to help restore your business back to shape swiftly and efficiently. This is where SERVPRO® comes to your rescue.

  1. Rapid Response and 24/7 Availability: Disasters strike without warning, and a delayed response can exacerbate the damage. SERVPRO understands the urgency of the situation, and their teams are available 24/7 to respond promptly to your call. Their quick action can prevent further deterioration, limiting the impact on your business.

  2. Experience and Expertise: With over 50 years of experience in the restoration industry, SERVPRO has encountered all types of disasters and knows how to handle them effectively. Their technicians are highly trained and certified in restoration techniques, ensuring that your business is in capable hands.

  3. Comprehensive Restoration Services: SERVPRO offers a wide range of restoration services tailored to businesses of all sizes and industries. Whether you're dealing with water damage from a burst pipe, fire damage, mold infestations, or any other disaster, they have the expertise to address the situation thoroughly.

  4. State-of-the-Art Equipment: SERVPRO utilizes advanced equipment and technology to expedite the restoration process. From powerful water extraction tools to industrial-grade air scrubbers that eliminate odors and airborne contaminants, they have the necessary arsenal to restore your business swiftly.

  5. Minimizing Business Interruption: SERVPRO understands the importance of getting your business up and running again as quickly as possible. By efficiently restoring your property, they help minimize downtime and financial losses, allowing you to focus on your core operations.

  6. Insurance Coordination: Dealing with insurance companies can be complex and time-consuming. SERVPRO's professionals are well-versed in working with insurance providers and can help streamline the claims process, ensuring you receive fair compensation for the damages.

  7. Preventing Future Issues: Beyond restoring your business, SERVPRO takes proactive steps to prevent future disasters. They identify potential problem areas, implement necessary improvements, and offer expert advice on how to safeguard your property from future risks.

In conclusion, when disaster strikes your business, SERVPRO can be your trusted partner in the restoration journey. With their rapid response, experience, and comprehensive services, they can help bring your business back to its prime, minimizing disruption and ensuring a smoother recovery process. Investing in a reliable restoration company like SERVPRO is not only a sound business decision but also a way to protect the future of your enterprise.

Water Damage Repair Timeline

9/19/2022 (Permalink)

The annoyance and ruination of water damage happens to U.S. homeowners a troubling 14,000 times a day. Statistically speaking, it’s happening at least once somewhere in America while you read this paragraph. And there it goes again.

Obviously, we hope your home stays bone dry as long as you live there, but should the day arise when you need emergency assistance from SERVPRO, here’s how all that will go.

Emergency Contact. When you reach out in a panic, we’ll reassure you and walk you though some guiding questions to help us understand the situation and start putting a plan together. Then we’ll set a time to meet in person. All of this will happen quickly.

Inspection and Water Damage Assessment. Once we arrive on the scene, we can flesh out the plan and stop any water that may still be flowing. We’ll make sure you know if the encroaching water has created any hazards on your property, and we’ll also give you an idea of the items or materials that will likely need replacement.

Water Removal. You’ll never get all that water out with a bucket or a regular water vacuum. That’s why we bring our pumps to make quick work of it.

Damaged Material Removal. The items that are unable to be restored can now be hauled away, expediting the process of restoration for the items and materials that remain.

Cleaning, Sanitizing and Deodorization. Water damage can leave a yucky mess. We’ll use our tools and some old-fashioned elbow grease to rid your home of unwanted stains, smells and depending on the nature of your emergency, harmful contaminants.

Drying. It’s only a short while after water invades that mold begins to grow. Even after the water is pumped out, your home will need some dehumidifying and drying out.

Monitoring. We’ll be carefully watching the entire process, making sure every box is ticked and every surface is cleaned and dried. Don’t you worry about a thing.

Repairs and Construction. Now that everything is dry and in order, we can go about the finishing touches, which may range from replacing carpet to reconstructing entire rooms. Large or small, we’ll be there to oversee every aspect of your water damage restoration.

Be Aware of Your Fire Pits!

9/14/2022 (Permalink)

Though we’re still feeling the summer heat and fall seems to be far away, we’ll start to experience colder temperatures as we approach October. Fall is prime time for s’mores, apple cider, time spent outdoors, and of course, fire pits. According to the National Fire Protection Association, fire pits and campfires can facilitate accidents that may lead to injury if safety guidelines are not followed. Keep reading to learn ways in which you can safely use a fire pit and prevent fire damage to your property this fall.

Fire Safety at the Fire Pit

Two different types of fire pits can be purchased for properties: in-ground and above-ground. Both types must be kept at a safe distance away from your home, in addition to any combustible objects on your property, like sheds, trees, bushes, and other types of brush. Your fire pit should also be built from a non-combustible material, heavy metal, brick, or stone, in order to reduce fire risks. To prevent a fire emergency, a responsible adult should supervise the fire pit at all times whenever a fire is actively burning in the fire pit. 

Make Safety a Priority

Be informed about your fire pit’s fuel safety protocols in order to protect your property. If you have a wood-burning fire pit, be sure that you use dry, clean wood. If your fire pit is not wood-burning, it is crucial that you follow the safety guidelines of your fuel type. These safety precautions may seem obvious, but a small oversight can have a significant impact on the safety of your property. Taking fire safety precautions such as those listed in this blog can decrease the risk of fire damage to your property, but accidents happen. For this reason, it is beneficial to always have a fire extinguishing device at the ready when using your fire pit. A fire extinguisher is a helpful tool, but a garden hose or bucket of water sitting nearby are also sufficient tools that can quickly douse a fire in an emergency.

Have a Fire? Call SERVPRO 

Emphasizing fire safety is of the utmost importance, but if disaster strikes unexpectedly, SERVPRO Team Wall has your back. Available to you 24/7 with our 24-Hour Emergency Services, our professional team of experienced fire damage restoration technicians will work diligently to restore your property to its preloss condition. make it “Like it never even happened” after fire emergencies large and small. To learn more about our fire restoration services, pick up the phone and call us today at 952-426-4847!

Full Service Restoration: Construction Capabilities

7/26/2022 (Permalink)

One thing about our SERVPRO franchise that sets us apart from other local restoration companies is the fact that we have a highly skilled construction team. What does this mean for you? Our construction division can help restore your home like water damage or fire damage never even happened! They can help you do just about anything; from a simple paint job to performing a full-scale remodeling!

How does our Construction Division work?

We have a division dedicated solely to rebuilding your home to the way it was pre-disaster. Once you call us (the best decision you will ever make), our estimator will come out and examine the damages. The estimator takes note of all of the issues caused by fire or water and creates an estimate, which is a rough outline of the costs.

Once the estimate is created, we can help walk you through next-steps with insurance to ensure that you're saving as much money as possible. We understand that insurance can be extremely complicated and we're here to help to any way we can!

After the plans are finalized for the project, our construction project managers will walk you through the selections, outline, and timeframe of the project. We handling all of the scheduling so that you don't have to deal with the headache of subcontractors.

What services do we provide?

  • Board Up
  • Carpet Repair and Installation
  • Document Drying
  • Dry Cleaning
  • Drywall Installation
  • Drywall Removal
  • Electrical
  • Electronics Restoration
  • Fine Art Restoration
  • Furniture Restoration
  • General Contracting
  • Hardwood Floor Repair
  • HVAC Services
  • Linoleum Floor Repair
  • Marble Floor Repair
  • Move Out
  • Painting
  • Plumbing
  • Portable Power
  • Roof Tarp
  • Roofing Services
  • Temporary Fencing
  • Temporary Warehouse Space
  • Tile Floor Repair

From the bottom of the foundation to the top of the highest point on your roof, we have the reconstruction capabilities to get your property back to its preloss condition. Call Jeff today with any of your construction needs at 952-270-0603!

Annual Convention

7/7/2022 (Permalink)

The focus for all SERVPRO franchises this July is Collaborate, Collaborate, Collaborate. Our annual convention is a time for franchise owners to come together to learn about new ways we're serving customers and to reflect on everyone's successes. We learn with dozens of workshops focused both on helping our business be successful and improving how we assist our customers and clients. Dallas, we're here!

The exceptional thing about the SERVPRO system is that every owner can find another owner who has achieved the goal they're working toward. There's always someone to look up to, someone to help guide positive restoration tactics, and someone to base your performance off of. This friendly competition allows each franchise to increase knowledge and accelerate growth.

Here at SERVPRO of Minneapolis, we grow by moving the big rocks first. By prioritizing the improvements we need to make within the restoration industry and construction industry, our team develops the muscle memory needed to achieve any goals that we set.

By networking with others, such as instances like the annual convention, we are able to gain new perspectives on our business and align our focus of how to improve our company. By creating this alignment of goals and action, we are better equipped to help satisfy you as the customer.

When you're in need of restoration services or construction services, look no further than SERVPRO of Minneapolis. Give us a call today at 952-426-4847!

SERVPRO of Minneapolis: Count on Us for Fire Damage Restoration

5/18/2022 (Permalink)

As a water and fire restoration company, our number one priority at SERVPRO of Minneapolis is returning water and fire damaged areas back to preloss condition. Every single day we strive to make it "Like it never even happened."

How do we handle Fire Damage Restoration?

Structural Cleaning: After smoke damage or fire damage occurs, ceilings, woodwork, walls, carpets, and flooring will often need to be thoroughly cleaned. Our professionals at SERVPRO of Minneapolis will begin to clean from the source of the damage and move outwards. They will scrub every last inch until it is cleaned! By determining the extent of the damage first, our team can determine the most cost efficient and time efficient method for your individual circumstance. Our team are highly-trained individuals who will clean any damage and prepare it for painting. By ensure that locations such as walls are deodorized and properly cleaned, the new layer of paint will adhere properly to the surface and you will never be able to tell that there was smoke damage or fire damage!

Contents Cleaning: Another one of our top concerns here at SERVPRO of Minneapolis is to repair versus replace. Our technicians will sift through the damaged contents and determine if it is salvageable or not. If the contents are repairable, not only will the affected areas be cleaned but items such as rugs, furniture, draperies, and upholstery will be cleaned and deodorized, too! We are vigilant when it comes down to wiping all content materials of soot as we know that soot residue can be hard to see or extremely overwhelming. We will use our documentation process to inventory all "to be claimed" items if requested so that handling insurance is less of a nightmare.

Deodorization: You can count on SERVPRO of Minneapolis to use the best quality specialized services that will rid your home or place of business of offensive odors that are often left by smoke damage or fire damage. Every technician is trained to use top of the line deodorization equipment and environmentally friendly chemicals to remove the source of odor. 

We're a one stop shop!

If significant fire damage has erupted in your home, you can call us for the remediation and for all of your reconstruction needs! Our Construction Division has exploded this year and we have built out a team of intelligent, capable individuals to handle all of your needs.

When disaster strikes, don't hesitate to give the professionals a call! SERVPRO of Minneapolis is available 24/7 at 952-426-4847!

Proper Ingredients for Fire Safety

5/2/2022 (Permalink)

According to the National Fire Protection Association (NFPA) research, cooking is the leading cause of home fires. Two of every five home fires begin in the kitchen-more than any other place in the home. Cooking fires are also the leading cause of home fire-related injuries. Most of these fires start because people aren't paying attention. While a few minutes may not seem like much time to be away from what's cooking, that is all it takes to start a fire. 

Leaving cooking unattended and other unsafe kitchen practices are a recipe for disaster. Review the cooking safety tips provided below to learn how to help prevent kitchen fires before they start.

- Stay in the kitchen when you are frying, grilling, or broiling food. 

- When you are simmering, baking, or roasting food, check it regularly, stay in the home, and use a timer to remind you. 

- Keep cooking areas clean and clear of combustibles such as towels, drapes, and pot holders. 

- Keep children away from cooking areas by enforcing a "kid free zone" of three feet around the stove. 

- If an oven fire starts, turn off the heat and keep the door closed. If the fire does not go out, get out of the home and call the fire department. 

- If you have a fire in your microwave, turn it off and keep the door closed. Don't open the door until the fire is completely out. If in doubt, get out of the home and call the fire department. 

- Always keep an oven mitt and a lid nearby. If a small grease fire starts in a pan, smother the flames by carefully sliding the lid over the pan (wearing the oven mitt). Do not move the pan. To keep the fire from restarting, do not remove the lid until it is completely cool. NEVER pour water on a grease fire. 

There is no substitute for training and experience. Here at SERVPRO, we are built on a foundation of fire damage restoration expertise. If your property suffers from fire damage, smoke damage, or anything in between, give us a call at 952-426-4847! We're here to service Minneapolis, Central, Powderhorn, Lyndale, and the whole greater Twin Cities.