Putting a Stop to Moldy Carpet

5/1/2022 (Permalink)

Mold is extremely versatile. If given the proper environment mold can grow in virtually every single area on a property. While there can be many causes of mold, there are a few precautions you can take to reduce the chances that you will ever have to deal with mold damage. As with many aspects of home maintenance, an ounce of prevention is worth a pound of cure. Consider taking the below steps in order to keep mold from growing on your carpets.

Control the humidity and temperature in your home.

Mold grows best with a certain amount of moisture in the air, in addition to certain temperature ranges. One way to help prevent mold growth in any location on your property is to ensure that your humidity levels never reach 60%. 

Consider a different floor covering in areas prone to moisture

Some areas of a home are just more prone to humidity and moisture. Like your bathroom, for instance. Every design aspect of your home should be done with appearance and functionality in mind, and that includes making sure you’re making smart decisions about the type of floor coverings to have in certain areas based on the area’s usage along with environmental aspects. When it comes to bathroom floors, and to a lesser extent basement floors, sometimes the smartest plan is to avoid carpets altogether.

Use carpet padding that is anti-microbial

There are a few different types of padding most commonly used in residential homes. While some are more budget friendly than others, if you’re considering carpet in areas that may be more prone to moisture issues, consider installing rubber-slab carpet padding. It’s much more resistant to mold growth than traditional carpet pads. 

If you do get standing water on your carpets, get it out fast!

This goes for any surface type in your home, and it’s especially true with carpets. With the right humidity levels and temperatures, mold growth can accelerate quickly when food and water are present. Getting the water and excess moisture out quickly can be the difference between a close call and a serious health problem for your family.

Clean your carpets regularly

Vacuuming your carpets regularly, along with having them professionally steam cleaned, can go a long way in preventing mold growth. One of the components of rapid mold growth is food, and mold loves dirt, grime, food, and any other organic substance that can be found in your carpet fibers. Regularly cleaning your carpets is a great way to help reduce the likelihood of dealing with mold in the future! 

Typically, if you have black mold on your carpets a visual inspection is all that is necessary. But in other instances, you may notice a musty smell or perhaps you’ve also been experiencing some troubling health issues that you think may be attributed to high levels of mold. In most states, mold remediation companies must be different than mold testing companies. The way it works is that the mold testing company will come take environmental samples from your home and have them sent off to a lab to be evaluated. If it’s determined through the testing that your home has a toxic black mold problem, it’s at that point that you’ll want to hire a mold removal company like us. Call our franchises!

Employee Spotlight: Andrew Knutson

4/25/2022 (Permalink)

Say "Hi!" to Andrew, everyone!

Learn more about Andrew below!

– Before working here, what was the most unusual or interesting job you’ve ever had?

My first job was in the library in my hometown. I love books, so I found that job to be very interesting.

– Favorite travel spot?

I really enjoyed Dublin! I hope to go back someday.

– How do you define success?

I think success in pursuit of a goal is excellence. When you set out to achieve a goal, strive for perfection, but settle for excellence.     

– If given a chance, who would you like to be for a day?

Somebody short enough to fit into a Formula 1 car, anyone driving in F1 today really.

– If Hollywood made a movie about your life, who would you like to see cast as you?

Steve Buscemi

– How has SERVPRO helped you in your career development?

By showing me a clear path forward, SERVPRO is growing rapidly and having the ability to grow with it is an amazing opportunity.

– If you could pick one theme for SERVPRO to turn into a book about the company, what would it be?

Perseverance. We set expectations highly for ourselves and I think it’s important to keep pushing in the right direction all the time in order to meet those expectations.

– If you could switch your job with anyone else within SERVPRO, whose job would you want?

I’d like to swap with Aimee for a while, I’ve always been interested in the sales route.

– What advice do you have for prospective SERVPRO candidates?

Don’t be afraid to admit when you’ve made a mistake, just learn from it, and let it make you better!

– What are 3 words to describe SERVPRO

Hardworking. Teamwork. Fun.

– What do you find the most challenging at SERVPRO?

There are a lot of moving parts, prioritizing tasks is my biggest challenge day-to-day.

– What do you like most about SERVPRO?

The people!

– What drew you to SERVPRO originally? And how has SERVPRO changed since?

The fact that it was a growing business, and still is! I love the opportunity help that growth. I haven’t been here for very long, but I’d like to think that we’ve gotten more efficient in the short time that I’ve been here.

– What has been your favorite project at SERVPRO?

I’ve been fortunate in having been put into a fairly new role. I have enjoyed making it my own and developing the idea of what a project coordinator does.

– What have you gained from working at SERVPRO?

I’ve learned so much about the industry in just a few months, it’s really been a crash course into the insurance and reconstruction world.

– What is on your wish list for the next 10 years with SERVPRO?

I’d love to see how far we can take the RECON division; in 10 years I’d love to see us become the largest RECON division in the country.

– What is the favorite part about working for SERVPRO?

Again, the people. I love coming to work with coworkers that I enjoy being around.

– What is your proudest moment at SERVPRO?

Anytime I’m able to anticipate a problem before it comes up, solving problems before they become problems.

– What is your role at SERVPRO?

Reconstruction Project Coordinator

– Any favorite line from a movie?

Brad Pitt in Inglorious Basterds with a horrible Italian accent – “Gorlami”

– Any random facts you could share with us?

Whales have regional accents and dialects.

– Are you messy or organized?

I like to think I’m pretty organized.

– Best vacation you’ve been to?

Ireland by far!

– Choose your Mr. Men/Little Miss, to describe your work personality? – Your home life personality?

I honestly have no idea what Mr. Men/Little Miss means, but I’m pretty laid back outside of work.

– Describe what you were like at age 10.

I was very adventurous and loved to climb things. I was prone to injuring myself by falling out of a tree.

– Do you have a favorite newspaper, blog?

I listen to a sailing podcast called “On the Wind Sailing” regularly. That would be the closest thing I’d say.

– Do you have a favorite quote?

 “You learn a lot about someone when you share a meal together” – Anthony Bourdain

– Do you have an office nickname? What is it?

Not really. Jeff calls me AK, but he has a nickname for everyone.

– Do you recall any embarrassing moment at work?

Thankfully, I’ve not been here long enough to do anything profoundly embarrassing. Though I’m sure my time will come.

Working Together Conference & Products Show

4/21/2022 (Permalink)

Ryan, Jeff, and Aimee recently attended MN Multi Housing Association (MHA)'s Working Together Conference and Product Show. This event consisted of two days of learning, training, and networking. This conference was designed to empower you and your staff to overcome obstacles, share ideas, and understand how to thrive in today's ever-changing times. Needless to say, it was great to have these three hooligans representing SERVPRO of Minnetonka! They did an awesome job sharing our company's expertise in both commercial and residential restoration services. 

What is MN Multi Housing Association (MHA)?

The Minnesota Multi Housing Association (MHA) was founded in 1967 to promote the highest standards in the development, management and maintenance of rental and owner-occupied multi housing. While members include the state's largest apartment management companies, developers, common interest communities, and providers of related products and services, the majority of our members own or manage fewer than 20 units each. Governed by our Board of Directors, all members of the Minnesota Multi Housing Association commit themselves to the ethical principles and standards of our Code of Ethics. 

Why are we involved?

As a member of MHA, we get to work directly with clients to allow them to have a greater understanding of our business. By working with them directly at these conferences, we can gain insight on their needs as clients, all the while explaining to them the multitude of services that we can offer them.

It's very important to us that we are first seen as a positive resource for our community. We want our clients to understand that you can always call us with questions and concerns, without knowing if you need our services or not. We are here to be a resource for you!

For all things water, fire, mold, and construction - give us a call today!

Advanced Technology

3/30/2022 (Permalink)

The restoration industry has seen significant technological advancements over the years. Our technicians here at SERVPRO have taken full advantage of these advancements through the utilization of the various advanced technologies. In today's blog, we will cover three of our team's favorite advanced technologies that are used to facilitate moisture detection, drying, and sanitation. Read more to learn about infrared cameras, air movers and dehumidifiers, and OSHA-approved cleaning agents!

How do we detect moisture?

Infrared Cameras!

In the event of a water emergency, the first step is to detect water damage, measure the extent of the water damage, and monitor the moisture levels in the affected area(s). Water damage investigation has come a long way! We used advanced technologies, such as infrared cameras, to help expedite the process of detecting water damage. By speeding this up, we can save you from secondary water damage by identifying the location of moisture that is often unseen by the naked eye. Infrared cameras are used to scan locations of moisture inside of flooring, ceilings, and walls that must be extracted to prevent secondary water damage and microbial growth. We don't stop at infrared cameras though! We use hygrometers and sensitive motor detectors that help us measure the saturation level of the moisture.

What do we use for drying?

Air Movers and Dehumidifiers!

After water damage has been identified, it is essential to extract the water immediately! Once any standing water has been extracted, affected area(s) must be thoroughly dried in order to prevent secondary damage and mold. Our technicians facilitate this process by using air movers and dehumidifiers during a water damage emergency. Air movers work to quickly evaporate moisture and dehumidifiers extract water vapor lingering in the air. When used in tandem, our industrial strength air movers and powerful dehumidifiers can protect your property's flooring, walls, and furniture from warping and swelling.

How do we sanitize?

OSHA-Approved Cleaning Agents!

Once the affected areas have been extracted of water and dried completely, the water damaged areas should be cleaned and sanitized. This sanitization process completely eliminates odors and contaminants that could lead to issues in the future. Here at SERVPRO we utilize two different types of cleaning agents: disinfectants and deodorizers. Our disinfection cleaning agents work to prevent the growth of dangerous microbials including mildew, fungi, and other types of bacteria. With the help of our deodorization agents, odors that result from excess moisture are eradicated!

Advanced Technology Gets the Job Done

During an emergency, know that SERVPRO of Minneapolis is standing by ready to help restore your property to preloss condition. Call us today at 952-426-4847!

Is Your Office Prepared for a Disaster?

3/25/2022 (Permalink)

Are you an owner of an office building or similar type of commercial space? Do you have fire safety and emergency preparedness meetings? Being prepared by having a well-thought-out emergency plan not only protects your property, but the people that are on your property!

Identify Fire Extinguisher Locations

In case of a fire damage situation, you will want to ensure that you have a sufficient number of fire extinguishers readily available throughout your property. By taking the time to map out and guide the people in your building to these locations, you will minimize the panic in a dangerous situation. If your employees or guests do not know where a fire extinguisher is located, it can make an already risky situation even more dangerous.

Monitor Smoke Detectors and Fire Alarms

Smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly. If these systems are not running properly, you will not be alarmed in the event of a fire or smoke emergency situation. Ensuring that there is a clearly marked exit plan is essential for your building in the event that a smoke detector and fire alarm go off.

Host Safety Trainings

A vital step for fire safety preparedness is safety training for all people involved. By including a fire safety training course in your workplace, you will help the occupants know exactly what they should do if an emergency such as a gas leak, a fire, severe weather event, or flooding occurs. Having a plan in place will reduce panic and disorganization when time is of the essence.

Make Emergency Exits Obvious

Be sure to clearly identify which doors can be used in the event of an emergency situation. Illuminated exit signs can help direct occupants out of the building in case of an emergency. Tape maps of the nearest exit around the walls of the building to help expedite the evacuation process.

SERVPRO of Minneapolis is here to help 24/7 365 days a year should disaster ever strike your property! Call us at 952-426-4847 to dispatch a crew or get more information on how we can help make it, "Like it never even happened."

Fire Safety Tips for Warmer Months

3/15/2022 (Permalink)

Warm weather is on the horizon! It's time to switch from sweaters to shorts, deep fryers to grills, and indoor parties to backyard barbecues. Just because we're less inclined to switch on the heat does not mean that we shouldn't be vigilant when it comes to protecting ourselves and our property from fire hazards. See below for high-risk areas for fire damage and how to maintain them.

Spring Fire Safety Tips

Fire cannot be avoided when you're preparing a perfectly cooked steak or patty on the grill. From the get-go, you've got inherent risks. Before starting a grill, be sure to check all potential problematic points including the propane tank, the hose, and all connecting points. You can do this while your meat is marinating or while you're trimming your chicken!

We understand that every house has a pyro-happy Boy/Girl Scout around. When starting a charcoal grill, charcoal should only be soaked with charcoal starter fluid. Avoid using lighter fluid as that can create a burst of heat and flames can get out of control quickly!

Every Dad loves a shiny, clean grill. Nearly 20% of all grill structure fires occur due to failing to clean the grill before and after use. Give your grill a nice scrape down while it's hot so it's ready to go for next time!

There's nothing worse than dropping your smore into a fire, right? Wrong! There's nothing worse than falling into a fire yourself! Never leave young children unattended near a fire pit. 

Safety first, safety first, safety first! Fill a bucket with water and set it next to your put before your even build a fire. Avoid throwing leaves, pine cones, pine needs, and paper into a fire pit as they catch fire quickly and can result in dangerous floating embers.

When things go awry, we're your guy!

In any emergency situation, always call 9-1-1 before calling SERVPRO of Minneapolis. Once a fire has been properly handled by the fire department, give us a call at 952-426-4847! We're always "Here to Help!"

Preventing Spring Water Damage

3/14/2022 (Permalink)

We all know the old saying, "April showers bring May flowers." With springtime comes melting snow and heavy downpours, which can bring unwanted surprises to light on your property like roof leaks or water that comes through in your basement's foundation. Soggy carpet and dripping ceilings often lead to water damage. Have no fear! Taking the following steps can help prevent water damage in the spring.

Tips to Prevent Springtime Water Damage

• Groom your gutters. Keep the flow flowing! By cleaning your gutters and keeping them damage free, water will be directed away from your house with downspout extensions.
• Cover up! Using plastic covers around window wells can keep rain from seeping in.
• Show your roof some love. Give your roof some much needed TLC by replacing missing singles, any damage from storms or weather, and keep flashing sealed. We promise it's worth the effort!
• Be an Einstein landscaper. When putting decoration or landscaping around your home, make sure to slope the ground away from your foundation. This will help prevent water from pooling and causing future water damage issues.
• It's all about the foundation. By repairing cracks and holes in your home's foundation as soon as they are found, you can keep the water away and minimize your odds of water damage!

Here at SERVPRO of Minneapolis, we know that water damage can be a hassle. If you follow the above tips, you might just save yourself from seeing our bright green vans. Whether you use our tips or not, water damage can still happen. That's where we come in!

Give us a call at 952-426-4847 at any hour of the day! We've got technicians at the ready to help you in your time of need.

How To Tell If Water Damage Is Old

3/7/2022 (Permalink)

As water damage restoration experts, we understand the issues that water damage presents, especially when it isn't in your sight. When discovered, water spots are clues that indicate a leaky pipe or condensation that is generating the problem.

Even though it impossible to know exactly how long your water damage issues have lingered, there are steps you can take to tell if your water damage is old or new.

Steps to Determining if your Water Damage is Old

1. Review the history of the house. As soon as water spots are discovered, take note of when you found them. IT's important to recognize and understand what is new and what is old because smaller leaks can take months to appear.
2. Touch the water spot. Water damage drywall or a water damage ceiling spot will be mushy and squishy since the material will have soaked up a fair amount of water. A newer spot will be wet, but the drywall and ceiling will remain strong.
3. Examine the materials. It's important to know what materials your walls and ceilings are composed of because thick paint or tiles can trap water. If this is the circumstance, even a small spot where there is water damage can indicate that it has been around for awhile. 

Are you still unsure how to tell if water damage is old or new? Give us a call today!

As your local water damage repair company, we can fix drywall water damage! For all of your water damage restoration needs, get in touch with us. When there's a lea that you cannot detect, it is crucial to contact an expert like us!

Growing Reconstruction Division

3/6/2022 (Permalink)

Our newest addition to the Reconstruction Division is Dan Close - Project Superintendent.

Here at SERVPRO of Minneapolis we are constantly striving for improvement. We have set extremely high goals for 2022 and we intend to blow them out of the water.

Over the past year, we have put a focus on growing on reconstruction division so that after we take care of your water or fire damage, we can repair your property to make it "Like it never even happened."

Our Reconstruction Division has grown over 100% since January, 2021. As of this month, we have gone from 3 people on our Reconstruction team to 7 people! We have a Job File Coordinator, two Project Superintendents, a Director of Client Services, an Estimator, a general manager, and of course our dedicated Operations Manager.

What Construction Services does SERVPRO provide?

Where do we even begin to answer this question? Our group is capable of handling almost any situation - give us a shot!

Here are some examples of our reconstruction capabilities:

• Board Up
• Carpet Repair and Installation
• Document Drying
• Dry Cleaning
• Drywall Installation
• Drywall Removal
• Electrical
• Electronics Restoration
• Fine Art Restoration
• Furniture Restoration
• General Contracting
• Hardwood Floor Repair
• HVAC Services
• Linoleum Floor Repair
• Marble Floor Repair
• Move Out
• Painting
• Plumbing
• Portable Power
• Roof Tarp
• Roofing Services
• Temporary Fencing
• Temporary Warehouse Space
• Tile Floor Repair
• Tree Removal

From the bottom of the foundation to the top of the highest point on your roof, we have the reconstruction capabilities to get your property back to its preloss condition. Call SERVPRO of Minneapolis today at 952-426-4847!

Tips for Preventing Water Damage in your Home

3/4/2022 (Permalink)

Here is daily departure photo of rooms with fans after water damage has occurred.

Water damage is one of the most common structural damage problems home and business owners have to deal with. Unlike other types of damage, which tend to be sudden and easy to notice, water damage usually happens slowly over time and is not noticeable until it's too late. However, some types of water damage, such as those from hurricanes and thunderstorms, can occur very quickly with disastrous results.

If you want to make sure that you never have to call for a water damage restoration company near you, it's best to prepare your property for water damage before disaster strikes.

The easiest way to avoid having to call an excellent water damage restoration company such as ours is to try to avoid water damage altogether. Although this can be a tall order, especially within storm season, that gives you all the more reason to be prepared.

4 Essential Water Damage Prevention Practices:

Fix and renovate your plumbing.

Most people associate water damage with thunderstorms and hurricanes, when in reality, the real problem is bad plumbing. Whether it's a new but poorly constructed building or an older building that has had no plumbing renovation in decades - a water pipe burst in a house can wreak havoc either way. Updating your plumbing can be as simple as starting with the hoses and faucets and then you can move on to the seals and pipes.

Take care of your building's exterior structure.

Storms and other disastrous weather conditions are a primary task for water restoration companies. To avoid having to deal with the consequences of a weather disaster, it is crucial to renovate your building's exterior by:

• Caulking and sealing windows
• Installing impact windows
• Replace missing or damage shingles on your roof
• Clean downspouts and install gutter guards
• Repair outside walls if they are not fully sealed

Prevent water seepage by resealing your basement.

Basement water damage restoration is extremely common for our business. It is an extremely common area or water seepage to occur. Routinely check for cracks in the building's foundation and floor slabs - make it an effort to reseal them. Be sure to install backwater valves to your sewage system to help avoid sewer backup.

Keep your eyes peeled for mold growth.

Mold is not only caused by water damage, but it also causes further water damage by eroding your building's foundation. Check for mold growth in your basement, crawlspace, and roof to make sure that your structure is in superior condition.

If you are unsure whether or not you have water damage or mold damage, we are a water damage restoration resource for you. Give us a call with any of your needs.

Traveling Water Issues in Minnetonka, MN

3/2/2022 (Permalink)

Whether you live near Lake Minnetonka, in the urban areas of Minneapolis and St. Paul, or in surrounding communities, we can help!

Traveling Water Damage

When your property faces water damage, it can be an eye-opening experience. The effects of water damage can be extremely daunting as the building's materials and your personal contents are being soaked from the water. In this blog, you will discover that three are steps that you can take in order to minimize the amount of water damage that will occur.

Follow these water damage cleanup steps:

Eradicate the source of the water.

• Although this is seemingly obvious, many people will panic when they see flooding water on their property. Before you move on to any of the next steps, you need to complete this one first, without a doubt. Sometimes the source of the water isn't obvious and you will have to search around your property for a burst pipe, a broken water heater, or even a blocked gutter.

Remove as much water as possible.

• Make sure that the water is not contaminated before trying to extract the water! If the water is dirty (sewage, flood water, or has been sitting for a long period of time) you should always wait for a water restoration professional to avoid illness. If there are only a few inches on the floor, you can use whatever tools you have available to clean it up. 

Separate all personal items from the affected areas.

• To prevent your personal belongings from suffering water damage, remove all materials that not are not attached to the floors or the walls. Make certain that you are grabbing any porous materials like wood, fabrics, and paper because they pose the highest risk for permanent damage.

Get those fans movin'!

• One of the most important parts of the drying process is to remove as much moisture from the air as possible. You can use any dehumidifiers or large fans in addition to opening windows as long as the outside conditions will allow for proper drying. By keeping the air circulating, you will prevent bacterial growth and promote drying.

If you are unable to perform any of these functions yourself, give us a call! We're professionally trained and always ready for anything!

Your Local Water Damage Restoration Company

2/28/2022 (Permalink)

Here is an instance where we had to remove drywall and flooring that was damaged by intruding water.

Water Damage Restoration

When you have a water damage event on your property, SERVPRO of Minneapolis will respond quickly to prevent further damage and begin the water repair and restoration process.

Water damage is caused by intruding water that attacks materials, creating rotting wood, microbial growth, bacterial growth, rusting of steel, swelling of wood, and de-lamination of materials like carpet and plywood. 

Originating from a wide variety of sources like a dishwasher hose, a washing machine overflow, broken and leaking pipes, flooding, and building envelope failures, 13.7% of all water used in a home today can be attributed to plumbing leaks.

Small Hole, Massive Problem

On average, each home in the United States will waste approximately 10,000 gallons of water. per year For example, a tiny 1/8th inch hole in a pipe can release almost 250 gallons of water per day. This scary statistic alone should be enough reasoning as to why you should replace any worn pipe fittings and hose connections to all household appliances that use water at least once per year.

Following Procedure

The Institute of Inspection Cleaning and Restoration Certification (IICRC) is one of the main certifying bodies that regulates and educates our technicians on water damage restoration procedures. Although every water damage event is different, the water damage restoration steps are often the same. To review how we handle water damage restoration, check out our process here.

Why choose SERVPRO of Minneapolis?

First, our customer-focused professionals will assess the water damage to your property. Afterwards, our top-notch people will help ensure that you understand the severity of the damage so that you are able to make the best decisions for the restoration of your home.

Whatever size the water damage is to your property, we have the equipment to deal with it. Call SERVPRO of Minneapolis for our 24/7 services.

SERVPRO of Minneapolis: Who's the best Storm Damage Company?

2/23/2022 (Permalink)

We're here to help.

When it comes to your search for Storm Damage Cleanup around the Twin Cities, the search should start and end at SERVPRO of Minneapolis. Before you make your call to our trusted expert technicians, take a peek at what we offer that is head and shoulders above what you will find in the area.

The Speed of Our Service

The first 24-48 hours after a storm is critical for conducting an assessment of your storm damage repair needs. When you choose SERVPRO of Minneapolis, you know you’re getting access to a team of highly trained individuals that are available 24/7 to service your storm restoration needs.

Our Restoration Process

Once we have completed the water removal of your property, we’ll begin working on the restoration process. We’ll restore your property to the condition it was in before the damage occurred, whether that entails minor repairs (like replacing drywall or installing new carpeting) or major ones (like reconstructing parts of your property).

A Wide Variety of Resources At Our Disposal

At SERVPRO of Minneapolis, the difference is our ability to dispatch trained production professionals and cut costs through the strategic placement and oversight of temporary labor. Get the professionals, call us! Whether you're dealing with a tornado, hurricane, blizzard or flood, the SERVPRO System has a network of strategically positioned storm teams on standby should a disaster strike near you.

Contacting the Best Storm Damage Company

When it comes to storm damage repairs, the only way to get the job done right the first time is to call SERVPRO of Minneapolis. Just one phone call can set you up to get your property back into pre-storm shape quickly, helping you save potentially thousands of dollars and rest easier at night knowing that you’re in good hands.

Get Your Furnace Ready for Winter!

2/21/2022 (Permalink)

We're back in full swing for school, the leaves are dropping like flies, and your Starbucks Pumpkin flavored beverage is only doing so much to stave off the morning chill. It's that dreaded time of year again: turning your HVAC system from "Cool" to "Heat." Take a quick moment to check the following list to be sure that your furnace is good to go for the upcoming winter and dropping temperatures.

Tips to Prepare Your Furnace for Winter

1. Change your air filters. More than likely, you have air filters behind a vent grill in a wall or ceiling, or potentially a single filter in the HVAC system itself. By cleaning or replacing your filter, you will keep nasty particles out of you HVAC system and the air that you breathe in general will be cleaner.
2. Clean the heat exchanger. By hiring a trained professional, your heat exchanger should be brushed and vacuumed out annually. Why? The technician will check for cracks or damages that could lead to a dangerous carbon monoxide leak. 
3. Inspect your carbon monoxide detectors. Just like your fire detectors, you should be routinely inspecting and replacing your carbon monoxide detectors. These alarms will help protect you from the "silent killer."
4. Remove any items you have stored near your furnace. Especially the flammable ones! It is extremely dangerous to congest your furnace with items, particularly anything that is likely to catch fire. Remove any items that are sitting on top or in front of your air vents, too.
5. Inspect the exhaust flue that is outside. Surprisingly enough, you might have a smart animal that has built a nest in your flue or a tree that has grown just a little too much and is now blocking the way. Clear any obstruction to ensure that your HVAC system can work properly.

If you have any issues with these tips, don't be afraid to contact your local HVAC professional. It'll always be better to prepare than to deal with fire damage later. If fire damage occurs in your home, don't hesitate to call us! We're here to help all day every day!

Providing Better Service with Continuing Education Courses

2/18/2022 (Permalink)

SERVPRO of Minneapolis offers both credit and non-credit courses for insurance agents, insurance adjusters, and Real Estate professionals. Our offered Continuing Education (CE) Courses provide you and your employees with information that will allow you to better service your customers.

These programs are designed to improve the knowledge of your staff regarding emergency mitigation. Our franchise has held Continuing Education Courses on various topics including:

• Biohazard Cleanup
• Understanding Mold in the Restoration Industry
• Restorative Drying for Water Damage
• Mitigation Awareness Response Seminars
• The Hazards of Hoarding

Here is an example of one of our courses:

"An Examination of Ethics in the Insurance Industry"

The premise for this ethics course is that although we may have solid ethical foundations and usually make rational ethical decisions, ethical lapses are likely to come when we are stressed, angry, upset, worried, or otherwise disengaged. Each and every day we are faced with decisions that could cause harm to others or ourselves. Facing ethical decisions can be very difficult, especially when we make decisions that may seem correct at first, but we later find out were not so great. As we explore what "Ethics" is, you will be challenged to become involved in group activities. The group activities will help reinforce what has been learned, as well as increase your ability to better deal with ethical decision-making in your own life.

A Little Lesson About Fire

2/17/2022 (Permalink)

The fire triangle illustrates the three elements a fire needs to ignite: heat, fuel, and an oxidizing agent.

A Little Lesson About Fire

When the leaves begin to fall and snowflakes begin to flurry around, people begin to dread the cold weather. "Time to crank up the heat!" As much as we adore our HVAC heating systems and indoor fireplaces, it is important to be cognizant of the hazards of fires.

Each year, from 2017 to 2019, there was an estimated average of 106,700 multifamily residential building fires. These fires results in 400 deaths, 3,875 injuries, and over $1.7 billion dollars in property losses. Wow!

It is important to be aware of the obvious concerns like avoiding crowding your furnace or keeping things by an open flame, but it is important to consider other threats. Cooking (around 74%) was the leading cause of multifamily residential building homes. In addition to cooking, cooking areas and kitchens were the primary areas of origin for non-confined multifamily residential building fires. Holiday lights are also on the list! Be aware of how many cords you're plugging into an extension cord.

24/7 Fire Restoration Services

Our certified technicians are on the clock 24 hours a day, seven days a week year round. Even though multifamily residential building fires occur most commonly from 4pm-9pm, you could be in the 3% that occur at 1am. In that case, we are the ones to call! Once the firefighters take care of business, we will follow with the water damage and fire damage mitigation steps.

If your property has been affected by fire damage, call SERVPRO of Minneapolis today. We're "here to help!"

Source

Meet Director of Client Services: Aimee Morris!

2/16/2022 (Permalink)

Aimee Morris - Director of Client Services

Our Newest Beacon of Light: Aimee Morris

Earlier in 2021, we were very lucky to welcome Aimee Morris to our Commercial Account division. Aimee was exactly what we needed! With over 15 years experience in the restoration industry, Aimee's all-around knowledge of the industry has been a great asset for us.

We swear Aimee has eyes on every angle of the company. She manages all aspects of commercial accounts so you can be guaranteed that you, as a client, will have seamless communication throughout your whole project. She works with your scheduling, provides rapid updates, and ensure that our team members stay on track so that projects are finished in an efficient manner.

Aimee enjoys grabbing coffee with current and prospective clients. She always has a shimmering shining smile and really wants to get to know what your needs are as a customer. Whether it takes a phone call, email, or connection through LinkedIn, Aimee is always open for communication. As a company, we strive to hold a genuine valuable relationship with the people that we work with. It is important that you know that if you have any questions regarding your project that you reach out to us or Aimee immediately, that way we can keep your project on track. 

You can depend on Aimee and our technicians to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine bright again. Give us a call today and let us make it "Like it never even happened."

Preventing Winter Fire Damage

2/14/2022 (Permalink)

As fire and water restoration specialists, we have the training, experience and specialized equipment necessary to restore your home or business!

Believe it or not, fire damage occurs more often during the winter months. Many homeowners will light their chimneys, cook out, and crank up the thermostat when the temperature drops. In the event of fire damage, timely mitigation is the best way to reduce your fire damage costs. We know that restoration is virtually a requirement after fire damage occurs, but how about measures to prevent fire damage? Look no further!

Main Fire Hazards

Holiday Lights - for those of us who put up holiday lights right after Halloween (Thanksgiving, who?), your home's holiday lights might become hazardous. While hanging up your lights, be sure to double-check any wires or bulbs that might become hazardous. 

Electronics - technology is always advancing and you might receive a fancy new piece of electronics for the holidays. Untested electronics are a major fire hazard and every single year people light up their living rooms with more than their Christmas tree. 

The Holiday Tree - Speaking of trees.... many people begin their holiday season with a bushy, green, pine-smelling bunch of branches. However, as time goes on, these supple branches die and can become a nasty problem (and we're not talking about the cleanup). Be sure your tree is properly watered, at least a couple feet away from an outlet, and for Pete's sake don't put any candles nearby!

Holiday's never stop our fire restoration services!

Here at SERVPRO of Minneapolis, even if it is the holiday season, we are still faster to any sized disaster! The fire department will have to put our your fire, but we will zip in immediately after it is safe to handle deeper restorations. As your local water damage and fire damage company, we can handle it all! From start to finish (yes that means reconstruction services, too!), we're here to help. Call today with any questions about our services.

Incorporating Pets into Your Fire Evacuation Plan

2/10/2022 (Permalink)

Pictured is a ceiling damaged by a raging fire. All 3 levels were affected after a fire broke out while a family was cooking.

Although not everyone may entirely agree... pets are family too! It is crucial for families to create a fire evacuation plan that they can quickly put into action in the event that there is an emergency. When you ensure that all members of your family understand what to do if a fire breaks out in your home, it decreases the need to take unnecessary risks and is a helpful tool to use in case of panic. Even if you do have to consider fire damage restoration in the aftermath, you will find excellent consolation knowing that you have created a plan to follow. In case of a fire emergency, the tips below will help you include every family member - even the ones with paws, wings, or scales!

Planning with Pets

Prepare an Emergency Food Kit

When a fire sparks in your home, you won't have time to think about how many cans of wet food to grab or be able to count out a sufficient amount of daily cups for your pet. By compiling these items beforehand, you will be able to grab and go, saving you precious time in a dangerous situation. Don't forget to pack water, bowls, doggy bags, potential litter. A spare collar with your animal's information wouldn't be a bad idea either!

Create a Form of Shelter

By putting your pet's emergency kit into a crate or some form of travel shelter, you won't have to think about grabbing multiple bags and forgetting the necessities. Even something as simple as a blanket will help keep your pet comfortable in a stressful situation like a fire.

Medication

Fire damage can sometimes make it impossible to return to your property until it is safe, which may take longer than you think. If you are unable to return to your home, you won't be able to access your pet's vital medication. A simple plastic bag will do the trick - just toss it in with your food and other essential materials.

Many people become extremely overwhelmed during and after a fire damage event. We know that coping with the aftermath can be confusing, scary, and just plain difficult. That's why we're always here to help whether you are in downtown Minneapolis, Minnetonka, Groveland, Hopkins, or anywhere in the greater Twin Cities area. Our team can assist you in every step of the way. 

What to do when you wonder: What's the best water damage restoration company near me?

2/5/2022 (Permalink)

Here is a testimonial about or top-notch services from one of our clients.

If you've ever question what water damage restoration company is the best near you, look no further! We at SERVPRO of Minneapolis are experts in the industry! We take pride in constantly updating our cleanup and restoration services, ensuring that all of our technicians are properly trained and educated, and every job that we take we put our reputation on the line to show our Twin Cities community why they should use us in their time of crisis.

Here's what to do when you're thinking: What's the best water damage restoration company near me?

Call us!

Why?

SERVPRO of Minneapolis is the name you can trust for all of your residential and commercial water damage restoration needs due to our dedication and commitment to excellence and training. Every member of our team has undergone extensive SERVPRO training, continuing education courses, and many have achieve certification from the Institute of Inspection Cleaning and Restoration Certification (IICRC).

One team, one dream.

The "One Team" mentality has been at the epicenter of the SERVPRO brand since he beginning of time...

"“And that’s where SERVPRO comes in... a TEAM of specialists highly trained in cleanup and care... quietly taking to the streets, every hour of every day. Proving that wherever there’s a house full of water or an office filled with smoke there’s also a van full of clean. Piloted by men and women devoted to turning back the tide of uncertainty... developing a plan. Laying out expectations. Moving quickly. Executing flawlessly. And all the while remembering that no disaster is small, especially when it’s yours.”

From start to finish, SERVPRO of Minneapolis is here to help.

We are committed to providing high quality work and thorough communication with the utmost integrity. This commitment is what sets us apart and allows us to make our slogan "Like it never even happened," a reality for you and your property after damage occurs. 

When you ask yourself, "What is the best water damage restoration company near me?" Look no further! We're here for you 24 hours a day, seven days a week, 365 days a year! 

Maintaining Your Smoke Alarm

2/4/2022 (Permalink)

To avoid a total fire damage disaster, properly maintain your smoke alarms so that you're notified of any suspicious situations immediately!

Experiencing a fire on your property can be one of the most stressful situations you can have as a property owner. Smoke alarms that are properly installed and maintained play a vital role in reducing fire deaths and injuries. Not only can fire damage restoration be expensive, but the process can take much longer than drying out a flooded room.

Smoke and Fire Alarms

In more than half of the homes that reported fires to U.S fire departments, the fire alarm sounded to alert the residents of the property. The death rate per 1,000 reported home fires was more than twice as high in homes that did not have working smoke alarms (NFPA).

Here's what you need to know!

Smoke alarms should be interconnected. when one sounds in the basement, all other alarms around the house should alert you of potential smoke damage.

Test your smoke alarms at least once a month. As you're sweeping the floors, vacuuming, or moving around the house doing chores, take a second to press the test button to be sure the alarm is working. 

Replace all smoke alarms in your home every 10 years. With the advancement of time, smoke alarms will be more technologically advanced to respond to a multitude of fire conditions, in addition to mitigating false alarms.

What do you do when you experience fire damage?

Call us, of course! We are one of the top fire damage restoration companies near you. We are available 24/7 and have crews ready round the clock to respond to any emergency that you might have. We've got the committed people and the  most advanced tools to make restoring your home as painless as possible.

Environmentally Friendly Chemicals: Saving the Planet

1/31/2022 (Permalink)

Cleaning is the heart of the restoration work that we do, regardless of what disaster might have damaged your home.

Here at SERVPRO of Minneapolis South Central, we are green. We've got green vehicles, green work uniforms, and green restoration equipment from fans to dehumidifiers. It's time we take it a step further! Our team now has access to "green" environmentally friendly chemicals.

Green is the New Clean

At our 19,000 square foot state of the art facility, we now have the option to use Carpet and Upholstery Green Clean within all commercial and residential properties. What makes this product green? Chemical #251 is pH neutral, biodegradable, and contains zero phosphates, solvents, dyes, and fragrances.

In addition to Carpet and Upholster Green Clean, we have access and use All-Surface Green Clean. This cleaning products is also pH neutral, contains not a single dye or fragrance, and is non-toxic and phosphate free. This chemical is volatile organic compound compliant and is rapidly biodegradable. 

Our final green product to introduce is Window Green Clean. This glass cleaner is pre-mixed with soft water to eliminate spotting and streaking. It is environmentally friendly, volatile organic compound compliant, and has rapid biodegradable capabilities.

For more information about our green products, please visit the Environmental Protection Agency's website. 

As always, we are here 24/7 365 days a year to offer free advice and opinions. Don't hesitate to call us to see how you can benefit from our services.

Minimize Business Interruption

1/28/2022 (Permalink)

Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.

When fire damage, water damage, or mold damage causes issues at your commercial property, it has a negative effect on everyone. In some instances, buildings will have to close, disrupting customers, employees, and tenants.

We understand urgency.

Even the smallest instance of fire or water must be addressed quickly in order to limit secondary damage. When a small issue becomes a big issue, disruptions magnify. That's why when you call SERVPRO of Minneapolis South Central for your commercial needs, we are "Here to help" 24/7 365 days a year.

From our office team to our technicians, our certified professionals understand the urgency in responding to your facility following a disaster. Our lightning fast response times allow us to mitigate damage faster so that further issues don't occur down the road. Whether we are performing mitigation to structure and contents, providing cleanup and restoration services, or utilizing our vast construction services, our SERVPRO of Minneapolis South Central team will work diligently to minimize disruptions and get your business up and running again. 

We make it "Like it never even happened."

If you have any questions, please reach out to our office! We're here to service the Twin Cities area as a whole. 

5 Star Service: Customer Reviews You Can Trust

1/26/2022 (Permalink)

Call us for emergency response or to schedule an estimate!

At SERVPRO of Minneapolis South Central, we strive to provide all of our customers with the best customer experience possible! 

We know that our customers suffering from water damage, fire damage or mold growth are going through a stressful, emotional time so our highly trained, and friendly team is here to support them throughout the whole process, addressing questions, concerns and educating them on the next steps. 

Take a peek at what a few of our customers had to say about us:

"Cheri and Albert were on time and extremely professional. Couldn't ask for more from these two. :-)"

Cheri and Albert are on our growing reconstruction division that provides top of the line services from start to finish. When you need help building your property back up after water damage, fire damage, mold remediation, or anything regarding construction services, they are the ones who make it "Like it never even happened."

"All the process was explained timely and clearly. People came and did their jobs on time. Job was done nicely and mold is gone."

We know the importance of getting a job done efficiently, but properly so that you don't have to worry about secondary damages occurring. We make sure that we clean up any damage that has occurred on your property in a crazy fast but responsible way.

"Cory and his team were wonderful and made a tough time so much easier. They managed to salvage a lot of our floors and ceilings. He knew right away the bathroom had extensive damage, and demo’ed it within 3 days. He communicated the issues to us - we understood exactly what was happening. His team was on time, efficient and very hard working. Cory is a great guy to work with - thanks Cory!"

With a restore rather than replace mentality, we save a ton of money when it comes to water damage restoration costs. By getting to the issues immediately, we are able to restore materials rather than replacing them. 

More happy customers created! Should disaster strike and you find yourself in need of water damage extraction and water damage restoration, fire damage restoration, mold mitigation, storm damage response, crime scene or biohazard cleanup, or reconstruction services in Minnetonka, Groveland, and surrounding Twin Cities communities, you can count on SERVPRO of Minneapolis South Central.

Examining Your Roof after Storm Damage

1/24/2022 (Permalink)

SERVPRO of Minneapolis South Central offers comprehensive storm damage cleanup and restoration services in the Twin Cities and nearby communities.

When a significant storm blows through your property, it's probably a great idea to inspect your property for any potential storm damage. Storm damage can stem from high winds, flying debris, hail, and heavy rainfall. Your main line of defense for your property is the roof and in these instances, it surely can take a beating. Be aware of your surroundings. Pay attention to things like dings and holes in your gutters, as well as tears in your window screens. These examples are telltale signs of hail damage.

After inspection, you may see missing tiles or other signs of roof damage from the ground. However, most leaks don't represent a need for a whole roof replacement. Usually the leak, coming from the roof damage, is coming from something requiring minor repair. Find the source of the leak, stop the leaking, and clean up the water damage that has occurred.

Finding the Source of the Leak

Wind damage, hail damage, and debris that crashes into your roof can create holes that lets rain into your property. By examining the ceilings and corners of the walls from inside, you may be able to identify stains that indicate a leak source and discover areas that need roof repair. There may be a chance that you discover water stains that run down the wall. If found, grab a light source and head over to that area immediately. Try to find the source of the water stain. Some examples include:

• Vent Pipes
• Chimneys
• Fans and vents
• Window Dormers
• Unsecured nails and nail holes

Fixing the Water Damage

When you find hints of water damage or a leak in your roof, it's time to complete a roof repair! Begin by looking for materials that have been damaged by water. Check for discolorations, rotting wood, wet drywall, and soggy insulation. When you find potential microbial growths, be careful not to spread it during cleanup. Complete drying of water damage and repairing of roof leaks is critical to preventing mold growth and secondary damages.

For any of your storm damage, mold damage, or roof leak repair needs, contact us! We have knowledgeable technicians to clean up water damage and a growing reconstruction division to fix any structural damages.

Preventing Household Winter Water Damage

1/23/2022 (Permalink)

With our vast commercial and residential water damage restoration capabilities, you'll never have to ask yourself who to call again!

No matter the season somehow water can always find a way to damage properties. During the cold season, uninsulated pipes can freeze and burst, ice dams can cause roofing issues, and thawed snow can enter basements. Read the blog below to see what you can do as a property manager to prevent winter water damage.

Prevent Frozen Pipes

• Insulate all water pipes in unheated areas whether its a crawl space, under the kitchen, in the basement, or behind bathroom cabinets.
• Ensure that you leave your home at an adequate temperature if you leave for an extended period of time. If you're nervous about the functionality of your heating system, a trusted person should check on your home once a week.
• Running a trickle of water through pipes will help prevent them from freezing. Although this is not a long-term solution, it can help save your pipes from bursting in a pinch.

Preventing Ice Dams

• Keep the snow on your roof under 15 centimeters. To remove snow from the roof, use a roof rake or long-handled brush to avoid using a ladder.
• Insulate your attic to prevent warm air from melting snow on your roof. If water is melting and then freezing, it can cause ice dams to form at the edge of your roof.
• Install a water membrane underneath the roof shingles to help prevent water from seeping in.

General Winter Water Damage Safety Tips

• Place a water leak detector near high risk areas such as on sump pumps, near water-bearing fixtures, and around pipes.
• Check your water supply lines annually for leaks. Appliances such as the hot water heater, washing machine, and refrigerator will have these supply lines.
• Disconnect your outdoor hoses. This will prevent water from getting into the line and creating a blockage which in turn can cause backflow.

Preventing Winter Water Damage

1/22/2022 (Permalink)

In Minnesota, winter is cold, uncomfortable, and unfortunately brings with it the scary possibility that your home will suffer winter water damage. When temperatures dip below freezing, there are several things that can cause dramatic water damage in your property. See the water damage prevention tips below to see how regular maintenance and inspection can lower your risks for water damage.

Here are the top causes of water damage in the winter:

Burst Pipes

Extremely low temperatures can wreak havoc on pipes. Many people think that pipes burst because of the freezing and expanding, however, it is more from the increasing water pressure when there is blockage. By ensuring that your pipes have proper insulation, you can reduce the risk of having a burst pipe during the winter months. Any pipes that lead to the outdoors or are outdoors, including anything in a weakly heated area (some basements and garages) should be properly insulated. A trick to make sure that your pipes don't freezing is to leave your faucets with a small drip so that water is constantly flowing in the pipe, making it unable to freeze.

Blocked Gutters

Gutters are made to bring water to a safe place away from your home so that water damage does not occur. Many people, unfortunately, take their utters for granted. If your gutters are clogged with materials like ice or debris, it may lead to a serious issue. When water freezes within your gutters, this water can seep into your home and cause damage when it begins melting. Make sure to keep your gutters clean at all times so that water does not have a chance to build up and freeze, creating a blockage and problems down the line.

Exterior Water Sources

Water sources from the outdoors can become even more dangerous in freezing temperatures even more so than in the summer. Make sure to drain any garden hoses and store them somewhere safe for the winter. Shut off your outdoor water valves so that in the event of a pipe burst, water will not rush back into your home. 

Even if you take all of the precautionary measures listed in this blog, you may still experience water damage. If you are unequipped to restore water damage within your home, call our certified technicians! SERVPRO of Minneapolis South Central will make sure your water damage restoration is done right.

Do You Have a Plan?

1/20/2022 (Permalink)

When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business fast!

Did you know: Residues, including burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners of walls or at junctions of walls and ceilings are called smoke webs.

Setting a Plan for Your Business

Know the importance of protecting your people. Your employees are one of your most critical assets within your business. The following tips can help them from being injured when a fire occurs.

• Create a Fire Plan: Ensure that you're employees know what steps to take when a fire occurs. The fire step is to immediately call 911. By conducting yearly fire drills, your employees will be aware of your workplace fire safety protocol.
• Evacuation Plan: In large commercial buildings, it is essential to post a fire evacuation plans around the workplace. Remember those maps you saw in elementary school with the blueprint of the school and a star for what exit to take? That's what we're talking about. Do not include elevators within your plan as they may not be available for use during a fire. Always make a plan for the stairs!
• Fire Aid: In case of injury during a fire, your employees should be aware of the location for the first-aid kit. By keeping these near locations where possible hazards can occur such as in the kitchen or near maintenance rooms, your employees will be able to quickly respond in a disaster. 

If your property suffers from fire damage, water damage, or storm damage, give us a call!

A Smooth Insurance Claim Experience

1/18/2022 (Permalink)

Our representative will guide you through the crisis and may ask several questions to help us better understand the equipment and resources.

The last thing that you want to deal with after you have suffered a disaster on your property is worrying about insurance agents and contractors. For this reason, our team ensures that the claim process is as stress-free as possible. 

SERVPRO of Minneapolis South Central will help make it "Like it never even happened." That way, you and your family or business can get back to what is important.

Smooth Out the Process

We understand that the insurance process can be difficult. Our goal is to smooth that process out for you and make sure you understand what is happening throughout the whole process.

Documentation

By creating thorough visual and written documentation of the damage to your home or business, your insurance agent will have less questions on the work that was completed.

We document the condition of each item that we remove from the property for cleaning or storage. This process will make it clear to your adjuster what items were affected by the disaster.

Direct Communication

Our technicians and job file coordinators will gather the contact information of your insurer and contact them directly. Throughout all of the communication, you will be notified of any changes that may occur.

Our job file coordinators have been trained to handle all of the paperwork. This will ensure that your claim can be processed and paid as fast as possible.

Our Team is Here for You!

We are very proud that so many insurance companies from State Farm to Farmer's Insurance recommend SERVPRO to their clients. These companies are fully aware of the benefits that come with our partnership. We do everything in our power to make the entire process as painless as possible for you.

SERVPRO of Minneapolis South Central is here for you if you experience a disaster. Our technicians have specialized training and years of experience in water damage, fire damage, mold remediation, and other various restoration services. 

5 Instant Steps to Take When Handling Winter Storm Damage

1/18/2022 (Permalink)

Many inches of snow, up to a foot or more from time to time, fall in a Minnesota blizzard. A fast response lessens the damage and reduces cost.

Cold weather poses a difficult challenge to all property owners. Ice, snow, and sleet can cause havoc on your roof, siding, driveways, and walkways. Quick action to deal with winter storm damage is essential in protecting your precious property. If you're questioning how to handle storm damage, read the tips below for some guidance.

Types of Winter Storm Damage

Flooding - Cold snaps and freezes and damage pipes and cause them to burst. This expulsion of water can lead to severe water damage and flooded areas that will need immediate emergency water mitigation.

Roof Leaks - From ice dams to heavy snow and ice breaking through your shingles, winter storms can be harsh on your roof. With holes in your shingles or blockages in your pipes, it leaves your property exposed to moisture damage.

Fires - Whether your tree ignites or your fireplace is left unattended and gets out of hand, fires can often happen during a winter storm.

Tips For When a Winter Storm Strikes

• Remain calm. In times of emergency, it's hard not have your blood pressure raise. It's important to make good decisions when your property is under duress so that it can be repaired and taken care of properly.
• Take proper safety measures. If water damage has occurred, take the time to shut off the water. If a fire has gotten out of hand, use an extinguisher if possible or leave the premises immediately.
• Document Any Losses. Be sure to take notes and photos of anything that has been affected by winter storm damage. This list will be exceptionally useful in making insurance claims, smoothing out the process in the future.
• Contact Your Insurance Company - Call your agent to get the process of filing a claim started. Leave everything in place, except for what must be moved for safety reasons until the adjuster comes to document what happened.
• Make A Plan Now. Knowing what to do in a water storm damage emergency is essential for swiftly and smoothly restoring your property. By creating a plan you will be able to make smart and efficient decisions when storm damage occurs.

We Handle All Cases of Fire Damage!

1/17/2022 (Permalink)

We specialize in the tough jobs and never lose site that a person's home is their most prized asset.

Fires are one of the most destructive events that can happen in anyone's life. Whether a fire damage event occurs in a residential home or commercial building, we are the fire damage restoration experts that have the power to change your life!

Not All Fire Damage is Created Equal

Nuances in technique, equipment, and technology can make a drastic difference in cost and results. Read the following techniques that we use to get results in the best timeframe, in the most cost efficient manner, and to help more people who have experienced the devastating destruction of fire.

Matterport Scanning

We take pride in using the most technically advanced and up-to-date equipment as possible. The Matterport camera allows us to take high-quality 3D images in a virtual reality platform, allowing us to examine the site without ever having to step foot in the actual building. By creating a doll house view of the property, documentation reaches a higher level for all materially interested parties. Not only can this aid in the speed at which the scope for restoration and fire repair occurs, but it can be used to create a plan for returning the job side to pre-fire condition. 

Choosing Deodorizing Tools and Products Sensibly

We take full advantage of having a full network of franchises to discuss the efficiency of tools and products to use when it comes to repairing fire damage or deodorizing the affected areas. We have access to suppliers that have products ranging from odor absorbent crystals, smoke odor counteractant and deodorants, degreasing cleaners, woodcraft cleaners, and many more options.

Caring for Contents

If your personal belongings have been affected by fire or smoke damage, we have the capabilities and mindset to restore rather than replace your precious items. Our technicians are certified through the IICRC and are experienced in removing smoke damage that can cause long-lasting health hazards for the occupants. We use activated carbon or charcoal filters for maximum results when addressing odors, making the site easier and healthier to work in.

Here at SERVPRO of Minneapolis South Central, we're always "Here to Help!"

When fire damage ravages your property, give us a call. Our certified team and fast disaster response will save you precious time and money. 

A Trustworthy Restoration Company Near You

1/16/2022 (Permalink)

At SERVPRO of Minneapolis South Central, we are continuously investing in new technologies to allow us to do a better job for our customers.

Focusing on Our Values

We have built a reputation as one of the premiere restoration companies in the Twin Cities by making a point to emphasize our key values within every job. Need a reminder?

Key Values

• Honesty
• Customer Service
• Whatever It Takes
• Commitment to Excellence
• Dependable to each other and to our customers

Our team is composed of some of the most educated, experienced, and personable technicians in the state of Minnesota. Don't believe us? Take a look at the raving reviews previous customers have left!

Advanced Technology

When your property suffers a disaster, you need a company like us who can efficiently assess the damage, clean up during the mitigation process, and rebuild the damage afterwards. Our specialty equipment allows us to perform restoration services and repairs to the highest standards outlined by the IICRC.

Specialized Equipment

• Moisture Detection
  • Infrared Cameras
  • Moisture Detectors
  • Hygrometers
• Water Extraction
  • Submersible, gas-powered pumps
  • Truck-mounted extraction units
  • Portable extraction units
• Drying Equipment
  • Air scrubbers
  • Thermal Foggers
• Cleaning Agents
  • OSHA-approved deodorization products
  • Anti-microbial treatments

Faster to Any Sized Disaster

Here at SERVPRO of Minneapolis South Central, we do our best to get to your property as soon as possible to begin mitigating damage so that secondary damage is not as drastic. That's why we have a team ready to help 24/7 365 days a year. Each technician has been certified by the IICRC in various respects of restoration and we will ensure the proper people are sent based on what services you may need. When you've suffered water damage from a broken pipe, fire damage from a cooking incident, or storm damage from high winds, give us a call today!

What is Minnesota's Winter Storm Outlook?

1/12/2022 (Permalink)

As a leader in storm and water damage restoration, our technicians have the specialized training and expertise to restore your home back normal.

According to the Farmers Almanac, they're predicting a cold and snowy winter for Minnesota. "Numb's the Word, Just Shovelin' Along" to be exact. January should start fairly mild in temperature, but will then trend towards colder conditions during the middle and latter part of the month. Apparently there will even be a blizzard at the end of January.

How to Prepare for Cold Temperatures

Prepare Your Home

According to the CDC, it is highly important to winterize your home to keep it safe and warm during the winter months.

• Insulate water lines that run outdoors or along exterior walls.
• Clean out your gutters and repair roof leaks
• Install weather stripping, insulation, and storm windows.

Prevent Carbon Monoxide Poisoning Emergencies

Install a CO detector to alert you if you are in the presence of the deadly, odorless, colorless gas.

• Inspect any gas lines that you may have in your home. Often times your furnace or stove will be the culprit. 

Prepare Your Vehicle

Get your vehicle ready for snowy, blowy roads and chilly travelling conditions.

• Keep your gas tank full to avoid ice buildup within the tank and fuel lines.
• Use a wintertime formula in your windshield washer

Have You Found Yourself Unprepared?

Did you fail to insulate your pipes properly?

Has the cold weather burst one of your pipes?

Is water streaming everywhere?

Call SERVPRO of Minneapolis South Central! We're here to help you 24/7 365 days a year. Winter storms and cold temperatures can be dangerous. Stay safe and healthy by planning ahead!

Commercial Fire Restoration

1/11/2022 (Permalink)

SERVPRO of Minneapolis South Central is available 24 hours a day to restore your Minnetonka property and get you back to business.

As a property owner, it is vital to take immediate action after a commercial fire has occurred. Not only is this important for reducing further damage on your property, but it is essential in getting your business back to pre-fire condition. Delaying fire damage mitigation not only allows soot and smoke damage to get worse by settling into the nooks and crannies of your property, but often times water damage also happens if water is used to extinguish the fire. If your property is not attended to quickly, you will not be able to salvage as many items and structures, resulting in more time and money spent to re-open your business.

We are Fire Damage Restoration Professionals!

Fire damage is an overwhelming process. Our highly-trained technicians are here to help you out from the moment the fire is put out until the final piece of your property is back to normal. How do we perform fire damage restoration? Check out our services below!

Board Ups

Immediately after a fire is extinguished, we can come to board up vulnerable areas of your building including windows, walls, and even the roof. By sealing these openings, we will help prevent further structural damage from weather, debris, and vandalism.

Fire Damage Assessment

Our estimators have the capabilities to inspect the building in great detail. We document the amount of damage that can be saved or repaired by keeping a detailed list of all of the building's contents. After deftly and safely completing the inspection, we can recommend the best course of action to complete the fire restoration.

Water Removal

It's weird to think that you'd have to deal with water damage during a fire event, but a commercial-grade sprinkler system can unleash up to 40 gallons of water each minute once it detects a fire. By removing water and drying areas efficiently and quickly after inspection, we can aid in preventing mold and mildew growth.

Soot and Smoke Removal

Carcinogens found in soot and smoke can health effects. Our professionals can clean walls, floors, ceilings, and any other parts of your building's structure. With our restore versus replace mentality, we are often able to clean personal items that have damaged by soot damage and smoke damage.

Through Fire and Smoke, We're "Here to Help!"

Contact SERVPRO of Minneapolis South Central today if you're in need of fire damage, water damage, smoke damage, and soot removal. Our top-notch disaster recovery team is here to help the entire Twin Cities area after disaster strikes.

Disaster Recovery Team: Here When You Need Us

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Our storm team does it all; everything from securing open areas from the elements to mitigating the water and wind damage from a storm.

Last Friday and Saturday alone, at least 39 tornadoes touched down in more than six states , as a powerful storm system moved across the central and southern United states. The National Weather Service estimates that at least 88 people have died, dozens have been injured, and caused billions in damage. The tornadoes were tracked in Kentucky, Missouri, Illinois, and Tennessee.

For SERVPRO, No Job is Too Large

Here at SERVPRO of Minneapolis South Central, we are a part of SERVPRO's Disaster Recovery Team. Our elite large-loss specialists have been pre-qualified and strategically positioned throughout the U.S to handle any size disaster.

What types of major storms are we involved in?

• California Wildfires
• Hurricanes
  • Irma
  • Harvey
  • Matthew
• Massive Flooding
  • Carolina
• Polar Vortexes

With our more than 1,800 franchises nationwide, no disaster is too big. The benefit of having interconnected franchises through a network of strategically positioned storm teams means that we can access areas of extreme destruction as a team. With each franchise having the opportunity to combine together into a "Storm Team," we can work as an organization to mitigate damage in a large scale.

In times of extreme need, SERVPRO can organize local command centers for our Catastrophic Storm Response Teams. Our trained production professionals cut costs and aid local companies in restoration.

When you're caught in a national disaster such as a hurricane, tornado, flooding, extreme winds, or a snowstorm, we're the team you want! We're here to make it "Like it never even happened."

Condominium Crisis: Hoarding and Abandonment

1/11/2022 (Permalink)

Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we are "Here to Help!"

In places where you'd least expect it, you might be surprised to find instances of hoarding. This specific condominium had to deal with a tenant that not only abandoned their condo, but left the mess for our SERVPRO of Minneapolis South Central technicians to handle.

What is Hoarding?

No, hoarding is not the same as your grandma collecting knick-knacks in an organized, intentional, and targeted fashion. Don't be freaked out if she can't get enough of collecting fancy china!

People with hoarding have persistent difficulty getting rid of or parting with possessions due to a perceived need to save them. In these instances, attempting to part with these possessions causes great distress and lead to decisions to save them.

The prevalence of hoarding seems small at 2.6%, but can cause massive issues. Hoarding can cause issues within relationships, social and work activities, and other important areas of functioning.

How does hoarding affect a home?

Although hoarding can range from very mild to severe cases, it can create cramped living situations, narrow pathways, and make areas like kitchen countertops and stoves virtually unusable. 

Depending on the items that are collected (trash, magazines, mail, books, rotten food) it can cause significant stress on the integrity of a home.

• Heavy items can cause stress on the foundation of the home. Floorboards and rooms that are overstuffed with items can cause warping in walls and flooring.
• Rotten food can soil surrounding materials leaving stains, rotting natural wood, and discoloring paint on walls. 

SERVPRO saves the day!

Cleaning is at the heart of the restoration work that we do, regardless of what disaster may have damaged your home. Our certified technicians have mastered multiple layers of recovery tactics to clean a damaged property such as:

• Wiping Surfaces
• Cleaning Carpets and Material
• Deodorization
• Biohazard Cleanup

To combat unfathomable situations such as COVID-19, we created a defensive pathogen cleaning program that goes far beyond standard janitorial cleaning practices. We use our patented 3 C's to bring a higher standard of clean to the places we gather.

As the #1 choice in cleanup and restoration based on a recent Commercial Attitude 7 Usage Tracking study, call SERVPRO of Minneapolis South Central with any of your cleaning needs today!

Winter Storm Safety

1/11/2022 (Permalink)

SERVPRO of Minneapolis South Central offers comprehensive storm damage cleanup and restoration services in the Twin Cities and nearby communities.

Each year, hundreds of Americans are injured or killed by exposure to cold, vehicle accidents on wintry roads, and fires caused by the improper use of heaters. Read the following blog to learn how to stay safe during a winter weather storm!

Protect Your Family

• Talk with your family about what to do if a winter storm watch has been issued.
• Winterize your vehicle
  • Check the status of your battery, antifreeze, wipers, and windshield washer fluid
  • Check the integrity of the tread on your tires
  • Pack an emergency vehicle kit
    • Include a scraper, sand for traction, matches for a source of fire, warm clothing, etc.
  • Keep the gas tank full
• Keep warm clothing and extra blankets for everyone in your household

Protect Your Home

• Protect your exposes pipes from freezing
• Have a professional examine your HVAC system
• Consider purchasing emergency heating equipment
• Consider installing a portable generator
  • Follow this link to educate yourself on how to use a generator safely
• Bring your companion animals indoors
• Be aware of local area radio updates

Stay Indoors

• Drink fluids such as warm broth or juice
• Eat regularly and keep a well-stocked pantry
• Conserve fuel by lowering your thermostat
• Listen to local news or NOAA Weather Radio for updated emergency information

Here to Protect You

Take immediate precautions if you hear winter storm warning or blizzard warning on the news. Winter weather is unpredictable. If you are in immediate need of help, please contact your local Red Cross or call 9-1-1.

If your home suffers winter storm damage such as roof damage from wind, roof collapse from heavy snow, gutter collapse from ice, or water damage from snowmelt, contact us. We're "Faster to Any Size Disaster!"

A General Contractor You Can Trust

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We have the reconstruction capabilities to get your property back to its preloss condition.

How do you go about finding and securing a contractor after your property suffers from water damage, fire damage, smoke/soot damage, or has had issues with mold?

You might call up a few friends or coworkers, talk with your family, or scour the internet to nail down some potential candidates. When you find your "lucky three" you'll have to ask them to visit your property, create a bid, and review all of the potential prices and outcomes. After considering, weighing your options, and reviewing the scope of work, you may still feel apprehensive.

By now, weeks have passed and you're getting sick of sitting on a disheveled property. 

When you call SERVPRO of Minneapolis South Central, we will handle the scheduling, bidding, material purchasing, organizing of scheduling - all within an agreed upon timeframe. We have both residential and commercial construction capabilities for any size job. 

Why should you trust SERVPRO of Minneapolis South Central for your construction needs?

Trust is not given, it is earned. Throughout the past year, our Reconstruction Division has drastically improved processes both on our end of the company and with our customers.

We have respect and care for our client's property.

We respect our customers' time.

We are honest and transparent.

We listen to our customers and respond to feedback.

We are reachable.

As a general contractor near you, we understand that we are in a relationship business. We hold our relationships with our customers at the highest priority, always striving to be a resource whether or not you have suffered a disaster.

When the unthinkable happens, use your sense and call SERVPRO of Minneapolis South Central today. We are here for you from start to finish.