Working Together Conference & Products Show

4/21/2022 (Permalink)

Ryan, Jeff, and Aimee recently attended MN Multi Housing Association (MHA)'s Working Together Conference and Product Show. This event consisted of two days of learning, training, and networking. This conference was designed to empower you and your staff to overcome obstacles, share ideas, and understand how to thrive in today's ever-changing times. Needless to say, it was great to have these three hooligans representing SERVPRO of Minnetonka! They did an awesome job sharing our company's expertise in both commercial and residential restoration services. 

What is MN Multi Housing Association (MHA)?

The Minnesota Multi Housing Association (MHA) was founded in 1967 to promote the highest standards in the development, management and maintenance of rental and owner-occupied multi housing. While members include the state's largest apartment management companies, developers, common interest communities, and providers of related products and services, the majority of our members own or manage fewer than 20 units each. Governed by our Board of Directors, all members of the Minnesota Multi Housing Association commit themselves to the ethical principles and standards of our Code of Ethics. 

Why are we involved?

As a member of MHA, we get to work directly with clients to allow them to have a greater understanding of our business. By working with them directly at these conferences, we can gain insight on their needs as clients, all the while explaining to them the multitude of services that we can offer them.

It's very important to us that we are first seen as a positive resource for our community. We want our clients to understand that you can always call us with questions and concerns, without knowing if you need our services or not. We are here to be a resource for you!

For all things water, fire, mold, and construction - give us a call today!

Is Your Office Prepared for a Disaster?

3/25/2022 (Permalink)

Are you an owner of an office building or similar type of commercial space? Do you have fire safety and emergency preparedness meetings? Being prepared by having a well-thought-out emergency plan not only protects your property, but the people that are on your property!

Identify Fire Extinguisher Locations

In case of a fire damage situation, you will want to ensure that you have a sufficient number of fire extinguishers readily available throughout your property. By taking the time to map out and guide the people in your building to these locations, you will minimize the panic in a dangerous situation. If your employees or guests do not know where a fire extinguisher is located, it can make an already risky situation even more dangerous.

Monitor Smoke Detectors and Fire Alarms

Smoke detector and fire alarm systems should be inspected regularly to ensure that they are functioning properly. If these systems are not running properly, you will not be alarmed in the event of a fire or smoke emergency situation. Ensuring that there is a clearly marked exit plan is essential for your building in the event that a smoke detector and fire alarm go off.

Host Safety Trainings

A vital step for fire safety preparedness is safety training for all people involved. By including a fire safety training course in your workplace, you will help the occupants know exactly what they should do if an emergency such as a gas leak, a fire, severe weather event, or flooding occurs. Having a plan in place will reduce panic and disorganization when time is of the essence.

Make Emergency Exits Obvious

Be sure to clearly identify which doors can be used in the event of an emergency situation. Illuminated exit signs can help direct occupants out of the building in case of an emergency. Tape maps of the nearest exit around the walls of the building to help expedite the evacuation process.

SERVPRO of Minneapolis is here to help 24/7 365 days a year should disaster ever strike your property! Call us at 952-426-4847 to dispatch a crew or get more information on how we can help make it, "Like it never even happened."

Meet Director of Client Services: Aimee Morris!

2/16/2022 (Permalink)

Aimee Morris - Director of Client Services

Our Newest Beacon of Light: Aimee Morris

Earlier in 2021, we were very lucky to welcome Aimee Morris to our Commercial Account division. Aimee was exactly what we needed! With over 15 years experience in the restoration industry, Aimee's all-around knowledge of the industry has been a great asset for us.

We swear Aimee has eyes on every angle of the company. She manages all aspects of commercial accounts so you can be guaranteed that you, as a client, will have seamless communication throughout your whole project. She works with your scheduling, provides rapid updates, and ensure that our team members stay on track so that projects are finished in an efficient manner.

Aimee enjoys grabbing coffee with current and prospective clients. She always has a shimmering shining smile and really wants to get to know what your needs are as a customer. Whether it takes a phone call, email, or connection through LinkedIn, Aimee is always open for communication. As a company, we strive to hold a genuine valuable relationship with the people that we work with. It is important that you know that if you have any questions regarding your project that you reach out to us or Aimee immediately, that way we can keep your project on track. 

You can depend on Aimee and our technicians to get the job done right and get it done quickly. Our highly trained technicians use top-of-the-line equipment to make your business shine bright again. Give us a call today and let us make it "Like it never even happened."

Minimize Business Interruption

1/28/2022 (Permalink)

Whether the damage occurs in a small business building or a big box store, we have the training, experience, and equipment to handle the situation.

When fire damage, water damage, or mold damage causes issues at your commercial property, it has a negative effect on everyone. In some instances, buildings will have to close, disrupting customers, employees, and tenants.

We understand urgency.

Even the smallest instance of fire or water must be addressed quickly in order to limit secondary damage. When a small issue becomes a big issue, disruptions magnify. That's why when you call SERVPRO of Minneapolis South Central for your commercial needs, we are "Here to help" 24/7 365 days a year.

From our office team to our technicians, our certified professionals understand the urgency in responding to your facility following a disaster. Our lightning fast response times allow us to mitigate damage faster so that further issues don't occur down the road. Whether we are performing mitigation to structure and contents, providing cleanup and restoration services, or utilizing our vast construction services, our SERVPRO of Minneapolis South Central team will work diligently to minimize disruptions and get your business up and running again. 

We make it "Like it never even happened."

If you have any questions, please reach out to our office! We're here to service the Twin Cities area as a whole. 

Do You Have a Plan?

1/20/2022 (Permalink)

When you need professional cleaning or emergency restoration services, we have the training and resources to get your property back to business fast!

Did you know: Residues, including burning plastics or the soot from furnace disorders) form long chains of ionized smoke particles that assemble in corners of walls or at junctions of walls and ceilings are called smoke webs.

Setting a Plan for Your Business

Know the importance of protecting your people. Your employees are one of your most critical assets within your business. The following tips can help them from being injured when a fire occurs.

• Create a Fire Plan: Ensure that you're employees know what steps to take when a fire occurs. The fire step is to immediately call 911. By conducting yearly fire drills, your employees will be aware of your workplace fire safety protocol.
• Evacuation Plan: In large commercial buildings, it is essential to post a fire evacuation plans around the workplace. Remember those maps you saw in elementary school with the blueprint of the school and a star for what exit to take? That's what we're talking about. Do not include elevators within your plan as they may not be available for use during a fire. Always make a plan for the stairs!
• Fire Aid: In case of injury during a fire, your employees should be aware of the location for the first-aid kit. By keeping these near locations where possible hazards can occur such as in the kitchen or near maintenance rooms, your employees will be able to quickly respond in a disaster. 

If your property suffers from fire damage, water damage, or storm damage, give us a call!

Commercial Fire Restoration

1/11/2022 (Permalink)

SERVPRO of Minneapolis South Central is available 24 hours a day to restore your Minnetonka property and get you back to business.

As a property owner, it is vital to take immediate action after a commercial fire has occurred. Not only is this important for reducing further damage on your property, but it is essential in getting your business back to pre-fire condition. Delaying fire damage mitigation not only allows soot and smoke damage to get worse by settling into the nooks and crannies of your property, but often times water damage also happens if water is used to extinguish the fire. If your property is not attended to quickly, you will not be able to salvage as many items and structures, resulting in more time and money spent to re-open your business.

We are Fire Damage Restoration Professionals!

Fire damage is an overwhelming process. Our highly-trained technicians are here to help you out from the moment the fire is put out until the final piece of your property is back to normal. How do we perform fire damage restoration? Check out our services below!

Board Ups

Immediately after a fire is extinguished, we can come to board up vulnerable areas of your building including windows, walls, and even the roof. By sealing these openings, we will help prevent further structural damage from weather, debris, and vandalism.

Fire Damage Assessment

Our estimators have the capabilities to inspect the building in great detail. We document the amount of damage that can be saved or repaired by keeping a detailed list of all of the building's contents. After deftly and safely completing the inspection, we can recommend the best course of action to complete the fire restoration.

Water Removal

It's weird to think that you'd have to deal with water damage during a fire event, but a commercial-grade sprinkler system can unleash up to 40 gallons of water each minute once it detects a fire. By removing water and drying areas efficiently and quickly after inspection, we can aid in preventing mold and mildew growth.

Soot and Smoke Removal

Carcinogens found in soot and smoke can health effects. Our professionals can clean walls, floors, ceilings, and any other parts of your building's structure. With our restore versus replace mentality, we are often able to clean personal items that have damaged by soot damage and smoke damage.

Through Fire and Smoke, We're "Here to Help!"

Contact SERVPRO of Minneapolis South Central today if you're in need of fire damage, water damage, smoke damage, and soot removal. Our top-notch disaster recovery team is here to help the entire Twin Cities area after disaster strikes.

Condominium Crisis: Hoarding and Abandonment

1/11/2022 (Permalink)

Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, we are "Here to Help!"

In places where you'd least expect it, you might be surprised to find instances of hoarding. This specific condominium had to deal with a tenant that not only abandoned their condo, but left the mess for our SERVPRO of Minneapolis South Central technicians to handle.

What is Hoarding?

No, hoarding is not the same as your grandma collecting knick-knacks in an organized, intentional, and targeted fashion. Don't be freaked out if she can't get enough of collecting fancy china!

People with hoarding have persistent difficulty getting rid of or parting with possessions due to a perceived need to save them. In these instances, attempting to part with these possessions causes great distress and lead to decisions to save them.

The prevalence of hoarding seems small at 2.6%, but can cause massive issues. Hoarding can cause issues within relationships, social and work activities, and other important areas of functioning.

How does hoarding affect a home?

Although hoarding can range from very mild to severe cases, it can create cramped living situations, narrow pathways, and make areas like kitchen countertops and stoves virtually unusable. 

Depending on the items that are collected (trash, magazines, mail, books, rotten food) it can cause significant stress on the integrity of a home.

• Heavy items can cause stress on the foundation of the home. Floorboards and rooms that are overstuffed with items can cause warping in walls and flooring.
• Rotten food can soil surrounding materials leaving stains, rotting natural wood, and discoloring paint on walls. 

SERVPRO saves the day!

Cleaning is at the heart of the restoration work that we do, regardless of what disaster may have damaged your home. Our certified technicians have mastered multiple layers of recovery tactics to clean a damaged property such as:

• Wiping Surfaces
• Cleaning Carpets and Material
• Deodorization
• Biohazard Cleanup

To combat unfathomable situations such as COVID-19, we created a defensive pathogen cleaning program that goes far beyond standard janitorial cleaning practices. We use our patented 3 C's to bring a higher standard of clean to the places we gather.

As the #1 choice in cleanup and restoration based on a recent Commercial Attitude 7 Usage Tracking study, call SERVPRO of Minneapolis South Central with any of your cleaning needs today!

A General Contractor You Can Trust

1/11/2022 (Permalink)

We have the reconstruction capabilities to get your property back to its preloss condition.

How do you go about finding and securing a contractor after your property suffers from water damage, fire damage, smoke/soot damage, or has had issues with mold?

You might call up a few friends or coworkers, talk with your family, or scour the internet to nail down some potential candidates. When you find your "lucky three" you'll have to ask them to visit your property, create a bid, and review all of the potential prices and outcomes. After considering, weighing your options, and reviewing the scope of work, you may still feel apprehensive.

By now, weeks have passed and you're getting sick of sitting on a disheveled property. 

When you call SERVPRO of Minneapolis South Central, we will handle the scheduling, bidding, material purchasing, organizing of scheduling - all within an agreed upon timeframe. We have both residential and commercial construction capabilities for any size job. 

Why should you trust SERVPRO of Minneapolis South Central for your construction needs?

Trust is not given, it is earned. Throughout the past year, our Reconstruction Division has drastically improved processes both on our end of the company and with our customers.

We have respect and care for our client's property.

We respect our customers' time.

We are honest and transparent.

We listen to our customers and respond to feedback.

We are reachable.

As a general contractor near you, we understand that we are in a relationship business. We hold our relationships with our customers at the highest priority, always striving to be a resource whether or not you have suffered a disaster.

When the unthinkable happens, use your sense and call SERVPRO of Minneapolis South Central today. We are here for you from start to finish.