Step 2: Inspection and Water Damage Assessment
Our Water Damage Restoration Process
Water Damage Repair
Whether you are in need of flooded basement repair, sewer backup cleanup, or storm damage tree removal, you need help immediately. For this reason, we don't use answering machines or voicemail at our offices. There will always be a live person on the other end of the line waiting to help you 24/7, 365 days a year. It doesn't matter if it is 2:00 p.m. on the weekend or 2:00 a.m. on a Wednesday morning, we are always available and ready to help!
Our staff is continuously trained and ready to answer all of your questions to get you the help you need right away. Even if you are unsure if you need water damage restoration services, please give us a call at 952-426-4847. We can be a resource and help clear up any confusion and ease your mind.
In the event that you need emergency water damage cleanup, make us your first call. You won't regret it!
Identify and Stop the Water Source
We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.
- Stop the Source
- Check for Contaminated Water
Identify the Type of Water
We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.
- Category 1: "Clean Water"
- Category 2: "Gray Water"
- Category 3: "Black Water"
Survey the Extent of the Water Damage and Inspect the Premises
We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.
- Survey Damage
- Complete Safety Inspection
Move or Block Furniture
We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.
- Block Furniture